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Contact HIKSEMI.

Whether you're a distributor, developer, journalist, or customer — we'd love
to hear from you.

📧
Sales Inquiries [email protected]
→ 🛠️
Technical Support [email protected]
→ 📰
Press & Media [email protected]
→ 📞
Phone (China) 400-680-4998
→
Response Times
Sales Inquiries Within 24 hrs
Technical Support 1–2 Business Days
Partnership 3–5 Business Days
Press & Media Same Day
Headquarters
Room 307, Unit B, Building 2
No. 399 Danfeng Road, Binjiang District
Hangzhou, Zhejiang Province, China
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Get in touch with us.
Headquarters
📍
Address Room 307, Unit B, Building 2
No. 399 Danfeng Road
Binjiang District, Hangzhou
Zhejiang Province, China
📞
Phone 400-680-4998
(China, Mon–Fri 9am–6pm CST)
📧
General Email [email protected]
🌐
Website www.hiksemitech.com
Response Time Guidelines
Sales inquiries ≤ 24 hours
Technical support 1–2 business days
Warranty claims 2–3 business days
Partnership inquiries 3–5 business days
Worldwide Support

Regional offices.

Asia Pacific
China · Japan · Korea · SEA

Headquarters in Hangzhou, China

Regional hub in Singapore

[email protected]

Europe, Middle East & Africa
EU · UK · UAE · Africa

Regional office in Frankfurt, Germany

Middle East rep in Dubai, UAE

[email protected]

Americas
USA · Canada · Latin America

Sales office in New York, USA

LatAm distributor in São Paulo

[email protected]

South Asia
India · Nepal · Sri Lanka · Bangladesh

Distribution through India office

Partners in Kathmandu, Nepal

[email protected]

Japan & Korea
Japan · South Korea

Sales rep office in Tokyo

Korea representative in Seoul

[email protected]

Enterprise & OEM
Global B2B Sales

Dedicated enterprise sales team

OEM and embedded storage inquiries

[email protected]

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